Return & Exchange Policies that apply on ALL orders:

We ONLY give out STORE CREDIT (valid for 12 months) for the price of the dress on all returns. Store credit will be in form of gift card in our system. Fashion Boutique 90210 cannot return dresses to our vendor factories. When you return a dress, we take a loss on the garment. Please help us find you the perfect dress so that we can limit the number of returns. Thank you for your understending.
Buyer is responsible for all shipping & handling charges for returns.
Shipping charges and rush fees are non-refundable. 

Exchange Policy - Size

To exchange for a different size (for same item and color), there will be a 20% restocking fee. Exchanges are limited, you can exchange your purchase item ONCE.

Exchange Policy- Color

To exchange for a different item or different color, there will be a 20% restocking fee. you can only exchange ONCE.
Due to nature of the merchandise, none of the factories accept returns. It means, when you return a dress, we take a loss on it.
We do NOT accept any shipments without a RMA number. RMA numbers can NOT be issued after 5 business days.
We will refuse to accept packages that do NOT have a RMA# on the outside of the box.

Headpieces & undergarments cannot be returned.
Exchanged item can not be returned for exchange/refund.
Special order items (customized gowns and especial size orders) are not refundable.
Clearance and Sale Items can be exchanged to other items on clearance or sale but not refundable.


Return Merchandize Authorization Number (RMA#):

For all returns, you must contact us within 5 business days of receiving your package. You MUST have a RETURN MERCHANDIZE AUTHORIZATION (RMA) number before sending the item back.
You must write the RMA# outside the box - below the return address.
We do NOT accept any shipments without a RMA number. RMA numbers can NOT be issued after 5 business days.
We will refuse to accept packages that do NOT have a RMA# on the outside of the box.
All items being returned must be postmarked within 5 business days of receiving them.The receive date is determined by the tracking number for your package. 

FREE SHIPPING:

If a FREE SHIPPING coupon is used, it only applies to "Ground Shipping" within the Continental US.
If an order is placed with FREE SHIPPING coupon and is returned, the full charge for ground shipping is applied.


International customers:

We do our best to keep the customs duty charge to minimum.

Please note that shipper is not responsible for customs/duty fees.